EXCHANGES & RETURNS


EXCHANGE  POLICY

Exchanges:

Should your VELDSKOEN™ not fit perfectly, we will happily exchange them for you. Simply complete the online form below and we will exchange your order for you as soon as we can.

The shoes need to be unworn, and in their original condition. We only accept exchanges requested within 14 days of ordering your shoes. Should your new shoes be out of stock at the time of booking the exchange, you may experience a delay. 

Important Note:

Exchanges are processed as quickly as possible but can be subject to a maximum waiting period of 6 weeks IF the required shoes are out of stock.

Courier Company:

All our shoes are delivered and collected by Internet Express. Please feel free to contact them directly if you have any queries regarding your delivery. 

  • 7, The Warehouse Pomona, Deodar Road & Constantia Road, Pomona AH, Pomona, 1619
  • 011-973 2867 or 011-973 3566.

 

RETURN AND REFUND POLICY 

Returns:

Should you want to return your VELDSKOEN™ shoes, simply complete the online form below and we will instruct Internet Express to collect the shoes from you.

Upon receiving the shoes, VELDSKOEN™ will refund the full purchase amount, if we find they are in their original condition. Refunds can take 5-7 days to reflect after we have received the shoes so please email hello@veldskoen.shoes to confirm the date of refund.

Courier Company:

All our shoes are delivered and collected by Internet Express. Please feel free to contact them directly if you have any queries regarding your delivery. 

  • 7, The Warehouse Pomona, Deodar Road & Constantia Road, Pomona AH, Pomona, 1619
  • 011-973 2867 or 011-973 3566.